Personal Care · Laser Hair Removal

LaserAway Burlingame

1411 Burlingame Ave, Ste 525, Burlingame, California, 94010

Google Maps Updated: 18 May 2026
Authenticity Score: 65/100
About

LaserAway Burlingame is a highly polarizing business. While some clients have had great experiences with specific nurses like Natalie, many others report significant issues with scheduling, management, and customer service. Complaints about long wait times, canceled appointments, and aggressive sales tactics are common. It's a place where you might get a great treatment if you're lucky, but the operational side often leaves clients feeling frustrated and unheard.

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We analyze 79 public reviews for LaserAway Burlingame using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 75/100
Staff Behavior 50/100
Pro Tip

Read all fine print before signing any contracts, and try to book with a highly-rated nurse.

High-end equipment
Aggressive sales
Pros & Cons

✓ What Works Well

  • Professional nurses (e.g., Natalie)
  • Clean facility
  • Effective treatments for some

✗ Areas to Improve

  • Chronic scheduling issues
  • Aggressive sales tactics
  • Poor customer service
Frequently Asked Questions
  • Why was my appointment canceled?
  • Are the results permanent?
  • How do I get a refund?
User Feedback

Natalie is a total pro.

Scheduling is a nightmare.

Aggressive sales, proceed with caution.