LaserAway Hoboken
220 Washington St, Hoboken, New Jersey, 07030
LaserAway Hoboken is a highly polarizing business. While many clients praise the friendly and professional staff, particularly the clinicians who perform the treatments, there is a significant number of complaints regarding aggressive sales tactics, billing issues, and poor customer service. Many clients feel misled by promotions and frustrated by the difficulty of canceling packages or getting refunds. It is a place where you might get a good treatment, but the administrative and sales experience can be very stressful.
We analyze 77 public reviews for LaserAway Hoboken using our data models and filter out spam to highlight only authentic feedback.
Read the fine print of any contract before signing, and be prepared to stand your ground if you feel pressured into a package.
✓ What Works Well
- Friendly and professional clinicians
- Clean and modern facility
- Effective treatments for many clients
✗ Areas to Improve
- Aggressive and misleading sales tactics
- Difficult cancellation and refund process
- Poor customer service and communication
- Are the promotions actually worth it?
- How hard is it to cancel a membership?
- Are there hidden fees?
The clinicians are great, but the sales pressure is too much.
I felt misled by the pricing and the membership terms.
Great results, but the billing and customer service are a nightmare.
- Category Personal Care
- Neighborhood Hoboken
- City Hoboken
- State New Jersey
- Postcode 07030
- Country United States
