472-380 Theatre Rd, Susanville, California, 96130
This clinic has a very loyal following who appreciate the compassionate care and the staff's willingness to go above and beyond. However, there are significant complaints regarding front-desk communication, phone accessibility, and some inconsistent experiences with specific staff members, leading to a polarized reputation.
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✓ What Works Well
✗ Areas to Improve
Vets are great, staff is hit or miss
Compassionate care for end-of-life
Communication needs a major overhaul