9300 John Hickman Pkwy, STE 704, Frisco, Texas, 75035
Long-term patients feel the clinic has lost its personal touch, with many reporting rushed appointments and a lack of genuine listening. While some still value the doctors' medical knowledge, the consensus points to a decline in service quality. Communication with the front desk is a frequent complaint, often described as rude or unresponsive. It seems like a place that has grown too fast for its own good.
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If you need a detailed discussion, be prepared to advocate for your time, as appointments are often very brief.
✓ What Works Well
✗ Areas to Improve
Used to be great, but now it feels like a cattle herd.
The doctors are competent, but the staff makes the experience miserable.
Don't expect a long conversation; you'll be in and out in minutes.