Laura Copaken, MD
86 Thomas Johnson Ct, Frederick, Maryland, 21702
Dr. Copaken is widely praised for her exceptional bedside manner and ability to make children feel comfortable during stressful orthopedic visits. Parents appreciate her thorough explanations and patient-centric approach. While the clinical care is top-tier, some reviews highlight significant frustration with the front office staff's communication and professionalism. Overall, the medical expertise outweighs the administrative hiccups for most families.
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Request the doctor directly if you have a complex case, but be prepared to handle scheduling hurdles with patience.
✓ What Works Well
- Excellent bedside manner with children
- Thorough and clear explanations
- Efficient same-day appointment availability
✗ Areas to Improve
- Unprofessional front office staff
- Difficulty reaching the office by phone
- Inconsistent support staff behavior
- Does she accept my insurance?
- How long is the wait for an appointment?
Dr. Copaken is a lifesaver for anxious kids.
The doctor is great, but the front desk needs a serious attitude adjustment.
Clear communication makes all the difference.
- Category Health & Medical
- City Frederick
- State Maryland
- Postcode 21702
- Country United States
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