1110 W Peachtree St NW, Ste 1100, Atlanta, Georgia, 30309
Laureate Medical Group has a very polarized reputation. Many patients praise specific doctors for their brilliance, compassion, and thoroughness, often feeling like they are in good hands. However, there are significant and frequent complaints about administrative issues, including long wait times, difficulty reaching the office, and billing errors. The clinical care is often rated highly, but the administrative experience is a major source of frustration.
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Always keep your own copies of medical records and test results.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office management is a mess.
I waited an hour and still wasn't seen.
Be careful with billing; keep your own records.