Laurel Ford
135 Ford Dr, Windber, Pennsylvania, 15963
Laurel Ford has a split reputation. Many customers have a fantastic experience with the sales team, finding them transparent and helpful. However, the service department is a frequent source of frustration, with complaints about long wait times, poor communication, and issues with repair quality. It's a dealership where the sales experience often outshines the service experience.
We analyze 76 public reviews for Laurel Ford using our data models and filter out spam to highlight only authentic feedback.
If you're buying, the sales team is great; if you're servicing, be prepared for potential delays and stay on top of communication.
✓ What Works Well
- Friendly and helpful sales team
- Transparent sales process
- Good vehicle selection
✗ Areas to Improve
- Long wait times for service
- Poor communication in service department
- Inconsistent repair quality
- Is the sales team pushy?
- Are they reliable for service?
- Do they honor warranties?
Great sales experience.
Service department needs improvement.
Communication is a major issue.
- Category Automobile
- City Windber
- State Pennsylvania
- Postcode 15963
- Country United States
