Lauren Goode, MD
7001 Forest Ave, Ste 300, Richmond, Virginia, 23230
Dr. Goode is highly regarded for her thoroughness, bedside manner, and genuine care for her patients. Many patients feel heard and valued. However, there are significant frustrations regarding the office's administrative processes, including long wait times for appointments, difficulty reaching the office by phone, and delays in prescription refills and referrals.
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Use the patient portal for all non-urgent requests to avoid the phone system.
✓ What Works Well
- Thorough and caring doctor
- Excellent bedside manner
- Listens to patient concerns
✗ Areas to Improve
- Long wait for new patient appointments
- Difficult to reach by phone
- Delays in refills and referrals
- How do I get a prescription refill?
- Why is it so hard to get an appointment?
- How do I get a referral?
Dr. Goode is the best PCP I've had.
The office staff is disorganized.
It takes forever to get a return call.
- Category Health & Medical
- City Richmond
- State Virginia
- Postcode 23230
- Country United States
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