Lawrence + Memorial Hospital
365 Montauk Ave, New London, Connecticut, 06320
Lawrence + Memorial Hospital is a highly polarized institution. Many patients report life-saving, compassionate care, particularly in the maternity and cardiac units. However, there is a significant volume of complaints regarding the ER, including long wait times, unprofessional staff, and poor communication. It is a large facility where the quality of care can vary drastically depending on the department and the staff on duty.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a non-life-threatening issue, consider an urgent care center instead of the ER to avoid long wait times.
✓ What Works Well
- Life-saving care
- Compassionate maternity/cardiac staff
- Modern facilities
✗ Areas to Improve
- Long ER wait times
- Unprofessional staff
- Poor communication
- Why is the wait so long?
- Can I speak to a patient advocate?
- Why was my bill so high?
Great doctors, but the ER is a nightmare.
I felt like a number, not a patient.
Hit or miss depending on the department.
- Category Health & Medical
- City New London
- State Connecticut
- Postcode 06320
- Country United States
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