818 US-50 E, Lawrenceburg, Indiana, 47025
This clinic receives a mix of very high praise and some sharp criticism. Many clients are deeply grateful for the compassionate, life-saving care their pets have received, especially in emergencies. However, there are recurring complaints about administrative issues, including long wait times, perceived rudeness from some staff members, and frustration over insurance or prescription policies. It seems to be a clinic where the medical care is often excellent, but the front-office experience can be inconsistent.
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If you have a large dog, be prepared for their specific handling policies; it's best to discuss this beforehand.
✓ What Works Well
✗ Areas to Improve
They treat pets like family
Saved my pet's life
Front desk needs better training