Leaf Medical
325 Smith St, Brooklyn, New York, 11231
Leaf Medical is a mixed bag. Many patients love the doctors, describing them as thorough and compassionate. However, the front desk and administrative staff are frequently cited as rude, dismissive, and disorganized. Billing issues and difficulty reaching the office are common complaints, making the administrative experience a significant drawback to the otherwise good medical care.
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If you have trouble reaching the office, try visiting in person to resolve administrative issues.
✓ What Works Well
- Attentive and thorough doctors
- Clean and modern facility
- Easy online booking
✗ Areas to Improve
- Rude and dismissive front desk staff
- Billing and communication issues
- Difficulty reaching the office
- Why is it so hard to reach the office?
- How do I get my records transferred?
The doctors are great, but the front desk is a nightmare.
Great care, but the administrative side is frustrating.
Efficient medical care, but poor customer service.
- Category Health & Medical
- City Brooklyn
- State New York
- Postcode 11231
- Country United States
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