Lederman Kwartowitz Center for Orthopedics and Sports Medicine
2300 Haggerty Rd, Suite 1110, West Bloomfield Township, Michigan, 48323
This center is highly regarded for its surgical expertise, with many patients praising Dr. O'Keefe and Dr. Fleischman for their skill and bedside manner. However, the practice is plagued by significant administrative issues, particularly in the billing department. Patients frequently report frustration with unreturned calls, incorrect billing, and a feeling of being rushed during appointments.
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✓ What Works Well
- Highly skilled surgeons
- Effective physical therapy team
- Clean and modern facility
✗ Areas to Improve
- Billing department is a mess
- Difficulty reaching the office by phone
- Appointments often feel rushed
- Why is the billing so confusing?
- Are the doctors really worth the hassle?
Surgeons are top-notch, but the admin side is a total headache.
Great care, but I'm still fighting with their billing department.
I love my doctor, but I hate the office management.
- Category Health & Medical
- City West Bloomfield Township
- State Michigan
- Postcode 48323
- Country United States
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