LeDoux Insurance
1202 Hawthorne Ave NE, Salem, Oregon, 97301
LeDoux Insurance is often praised for its helpful and professional staff, with many clients highlighting the ease of getting new policies and finding competitive rates. Agents like Jena and Sandra receive frequent mentions for their dedication and responsiveness. However, there is a segment of customers who report a decline in service quality over time, citing poor communication and a lack of care for long-term clients. While many have had great experiences, the inconsistency in service is a point of contention for some.
We analyze 66 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you're not getting the service you expect, ask to speak with a senior agent or the office manager.
✓ What Works Well
- Helpful and professional agents
- Efficient and easy policy setup
- Competitive rates for many clients
✗ Areas to Improve
- Reports of declining service quality
- Inconsistent communication
- Some customers feel like 'just a number'
- Can you help me find a better rate?
- Is it easy to transfer my insurance?
Jena is amazing and saved me so much money.
Service used to be great, but it's gone downhill.
Very professional and easy to work with.
- Category Financial Services
- City Salem
- State Oregon
- Postcode 97301
- Country United States
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