Lee, Cossell & Feagley, LLP
531 E Market St, Indianapolis, Indiana, 46204
This firm is often described as a family-like environment where clients feel treated with respect and care. Many reviewers are thrilled with their settlements and the personal attention they received from attorneys like Bob Feagley and Nathaniel Lee. However, there is a recurring complaint about the intake process, with some potential clients feeling ignored or treated with hostility by support staff. The firm seems to excel once a case is active, but the initial barrier to entry can be frustrating for some.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are struggling with the intake staff, try to get a referral from a past client; it often bypasses the initial screening hurdles.
✓ What Works Well
- Strong advocacy and successful settlements
- Personalized, family-like client care
- Attorneys are highly respected in court
✗ Areas to Improve
- Difficult and sometimes rude intake process
- Long delays in returning initial calls
- Inconsistent communication for some clients
- How long will my personal injury case take?
- Why is it so hard to get a call back?
Treated me like royalty.
Intake staff was dismissive and rude.
Fought hard for my settlement.
- Category Professional Services
- City Indianapolis
- State Indiana
- Postcode 46204
- Country United States
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