531 E Market St, Indianapolis, Indiana, 46204
This firm is often described as a family-like environment where clients feel treated with respect and care. Many reviewers are thrilled with their settlements and the personal attention they received from attorneys like Bob Feagley and Nathaniel Lee. However, there is a recurring complaint about the intake process, with some potential clients feeling ignored or treated with hostility by support staff. The firm seems to excel once a case is active, but the initial barrier to entry can be frustrating for some.
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If you are struggling with the intake staff, try to get a referral from a past client; it often bypasses the initial screening hurdles.
✓ What Works Well
✗ Areas to Improve
Treated me like royalty.
Intake staff was dismissive and rude.
Fought hard for my settlement.