Lee Dental Centers - Leon Springs
24051 W Interstate 10 Frontage Rd, San Antonio, Texas, 78257
Patients generally praise the clinical skill and friendly demeanor of the dentists and hygienists. However, there is a recurring frustration regarding billing transparency and aggressive upselling of services. Some users feel the front desk communication is lacking, especially regarding insurance coverage. Despite these financial headaches, many long-term patients feel well-cared for and trust the medical expertise.
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Always request a written estimate and prior authorization from your insurance before agreeing to deep cleanings or extra procedures.
✓ What Works Well
- Skilled and gentle dentists
- Friendly and welcoming staff
- Efficient cleaning procedures
✗ Areas to Improve
- Aggressive upselling of services
- Confusing and high billing costs
- Poor communication from call center
- Why am I being charged for a deep cleaning?
- Is this procedure covered by my insurance?
Great clinical care but watch your wallet.
Staff is lovely, but the billing department is a mess.
Feels like a sales-driven environment rather than patient-first.
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78257
- Country United States
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