Lee's Summit Family Care
600 NW Murray Rd, Suite 210, Lee's Summit, Missouri, 64081
Lee's Summit Family Care receives mixed feedback. Many patients appreciate the clinical care provided by doctors like Dr. Koleiny and Dr. Boda, noting their thoroughness and bedside manner. However, there is a recurring theme of frustration regarding administrative staff, long wait times, and communication breakdowns. Some patients feel the practice has become less personal and more focused on volume, leading to a decline in the overall patient experience.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble reaching the office, try the patient portal for non-urgent communication.
✓ What Works Well
- Knowledgeable and caring physicians
- Convenient location
- Thorough medical assessments
✗ Areas to Improve
- Rude or dismissive front desk staff
- Difficulty getting appointments or call-backs
- Perceived decline in personalized care
- Why is it so hard to get a return call?
- Are they accepting new patients?
Doctors are great, but the front office is a mess.
I feel like a number, not a patient.
Dr. Koleiny is wonderful, but the admin side is frustrating.
- Category Health & Medical
- City Lee's Summit
- State Missouri
- Postcode 64081
- Country United States
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