224D Cornwall St NW, Suite 106, Leesburg, Virginia, 20176
Patients have a deep appreciation for the long-standing doctors at this practice, often citing decades of trust. While the medical care is consistently rated as high quality, the administrative side—specifically phone accessibility and front desk interactions—is a frequent point of contention. Many patients feel the practice is well-run when they are inside, but getting in can be a challenge.
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The walk-in clinic is a great resource if you can't get an appointment, but arrive early.
✓ What Works Well
✗ Areas to Improve
Dr. Hetzel is a legend
Front desk needs improvement
Great medical care