Legacy Dental Arts
12641 Old Glenn Hwy, Suite 104, Eagle River, Alaska, 99577
Patients generally love the friendly staff and modern, relaxing office vibe. Many highlight the high-quality care and comfort measures like TVs and massage chairs. However, some recent feedback points to frustration with billing transparency and insurance network issues. A few users felt pressured by sales-oriented treatment plans.
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Ask for a written estimate of insurance coverage before starting any major work to avoid surprise bills.
✓ What Works Well
- Friendly and welcoming staff
- Modern, comfortable office environment
- Effective anxiety management
✗ Areas to Improve
- Unexpected billing and insurance issues
- Perceived pressure for expensive treatments
- Inconsistent communication regarding coverage
- Is this office in-network for my insurance?
- Do you offer payment plans for expensive procedures?
Great spa-like experience during cleanings
Billing department needs better transparency
Staff is very kind to anxious patients
- Category Health & Medical
- City Eagle River
- State Alaska
- Postcode 99577
- Country United States
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