Legacy Dental Associates formerly Appalachian Dental Associates
329 Westgate Plaza, Franklin, North Carolina, 28734
Patients generally appreciate the professional and skilled care provided by the dentists and hygienists. However, there are recurring complaints about the front office staff being rude, judgmental, and difficult to work with regarding scheduling and billing. It is a practice that many patients trust for clinical care but find frustrating to deal with administratively.
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Be very punctual, as they have a strict late policy.
✓ What Works Well
- Skilled and professional dentists
- Thorough cleanings
- Modern technology
✗ Areas to Improve
- Rude and judgmental front office staff
- Strict and inflexible scheduling
- Billing confusion
- Do they accept my insurance?
- Are they good with anxious patients?
Great care, but staff is rude.
Billing is a headache.
Painless procedures.
- Category Health & Medical
- City Franklin
- State North Carolina
- Postcode 28734
- Country United States
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