Professional Services · Legal Aid

Legal Aid Services of Oregon - Salem Regional Office

280 Liberty St SE, Suite 320, Salem, Oregon, 97301

Google Maps Updated: 14 May 2026
Authenticity Score: 70/100
About

The feedback for this office is overwhelmingly negative, with many users expressing deep frustration over the inability to reach anyone by phone. While a few individuals report successful resolutions and helpful guidance, the vast majority of reviews highlight a lack of communication, limited availability, and a feeling of being ignored. Many users feel that the service is inaccessible to those who need it most. It is clear that the administrative side of the office is struggling to meet the high demand for their services.

Our Review Process
20
Most Relevant
16
Newest
18
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 40/100
Communication 25/100
Pro Tip

Try visiting in person during early morning hours if phone attempts continue to fail.

High Demand
Limited Accessibility
Pros & Cons

✓ What Works Well

  • Helpful when contact is made
  • Free legal services
  • Some staff are polite

✗ Areas to Improve

  • Extremely difficult to reach by phone
  • Limited intake hours
  • Lack of follow-up
Frequently Asked Questions
  • How can I actually speak to a person?
  • Why is the phone line always busy?
User Feedback

It feels like they don't exist.

I've been trying for months with no luck.

They only help if you have a specific case.

Location Details
Street: 280 Liberty St SE, Suite 320
Neighborhood: Salem
City: Salem
State: Oregon
Postcode: 97301
Country: United States
Location
280 Liberty St SE #320, Salem, OR 97301
Quick Info
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