Lehan's Medical Equipment
1407 S 4th St, DeKalb, Illinois, 60115
Lehan's Medical Equipment is a well-known local provider, but experiences vary significantly. Many patients praise the knowledgeable and kind respiratory therapists, especially Mary. However, there are frequent complaints about administrative errors, shipping delays, and poor customer service from the front desk. It is a reliable source for equipment, but patients should be prepared for potential administrative hurdles.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have issues with an order, ask to speak with a manager or a specific respiratory therapist who has been helpful in the past.
✓ What Works Well
- Knowledgeable and kind therapists
- Good selection of equipment
- Helpful with insurance
✗ Areas to Improve
- Administrative errors
- Shipping delays
- Poor front desk service
- Is my order ready?
- Why is the billing incorrect?
Mary is a true asset.
Billing is a nightmare.
They are very helpful with paperwork.
- Category Health & Medical
- City DeKalb
- State Illinois
- Postcode 60115
- Country United States
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