Lehigh Valley Eye Center - Allentown
400 N 17th St, Suite 100-106, Allentown, Pennsylvania, 18104
This eye center is a mix of excellent clinical care and frustrating administrative hurdles. Patients often praise the doctors for their knowledge and professionalism, but the front desk staff frequently receives negative feedback for being rude, disorganized, and difficult to reach. Long wait times and insurance verification issues are common complaints, making the overall experience a bit of a gamble.
We analyze 76 public reviews for Lehigh Valley Eye Center - Allentown using our data models and filter out spam to highlight only authentic feedback.
Verify your insurance coverage directly with your provider before your appointment, as the office staff may not be reliable.
✓ What Works Well
- Knowledgeable and professional doctors
- Excellent surgical outcomes
- Friendly and helpful clinical staff
✗ Areas to Improve
- Rude and disorganized front desk
- Long wait times
- Insurance verification issues
- Why is it so hard to reach someone by phone?
- Why are wait times so long?
- Do you accept my insurance?
Great doctor, but the front desk is a nightmare.
Long wait, but the surgery was a success.
Staff is rude and unhelpful.
- Category Health & Medical
- Neighborhood Allentown
- City Allentown
- State Pennsylvania
- Postcode 18104
- Country United States
