35210 Nankin Blvd, Suite 301, Westland, Michigan, 48185
Dr. Leigh K. Rubin and his associates are generally well-regarded for their medical expertise and friendly bedside manner. Patients appreciate the thorough care and the ability to get appointments quickly. However, there are consistent complaints about the office staff, particularly regarding rudeness and poor communication. While the clinical care is often excellent, the administrative experience can be a source of frustration for many patients.
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The doctors are excellent; try to focus on your clinical care and be prepared for potential administrative hiccups.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the staff needs training.
Effective treatment, but watch your bill.
Professional care, but poor communication.