Lenox Hill Radiology | East Islip
369 E Main St, Ste 18, East Islip, New York, 11730
This facility is a bit of a mixed bag. Many patients praise the technical staff and the efficiency of the imaging process, calling it a 'well-oiled machine.' However, there are significant complaints regarding cleanliness, billing transparency, and the difficulty of reaching a live person for scheduling or results. It seems to be a high-volume center where the experience depends heavily on which staff member you encounter.
If you need your results quickly, ask the technician for the expected turnaround time and follow up via the portal if it's delayed.
✓ What Works Well
- Fast and efficient imaging
- Professional and kind technicians
- State-of-the-art equipment
✗ Areas to Improve
- Cleanliness issues in some areas
- Difficult phone system
- Billing and insurance transparency
- Why can't I see my results on the portal?
- How do I reach a live person for scheduling?
The techs are great, but the front desk can be hit or miss.
Wait times for reports can be longer than promised.
The facility needs better maintenance.
- Category Health & Medical
- City East Islip
- State New York
- Postcode 11730
- Country United States
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