LensCrafters
2300 Bernadette Dr, Space 700, Columbia, Missouri, 65203
This store is a classic example of 'your mileage may vary.' Many customers rave about the friendly, helpful staff who go above and beyond to fix glasses or help with frames. However, there is a significant number of complaints about long wait times for orders, billing errors, and poor communication when things go wrong. It seems to be a great place for quick fixes but can be frustrating for complex orders.
The staff is excellent for quick repairs and frame adjustments, but be prepared for potential delays with custom lens orders.
✓ Pros
- Friendly and helpful staff for quick fixes
- Convenient mall location
- Good selection of frames
✗ Cons
- Long wait times for orders
- Billing and insurance errors
- Inconsistent communication
- Why are my glasses taking so long?
- Are the billing charges correct?
- Do they fix glasses bought elsewhere?
Great for quick repairs
Complex orders can be a headache
Staff friendliness is a highlight
| Category | Retail & Malls |
| City | Columbia |
| State | Missouri |
| Postcode | 65203 |
| Country | United States |
| Authenticity | 74/100 |
readers daily.
