LensCrafters
2899 Whiteford Rd, Ste 148, York, Pennsylvania, 17402
Customers are generally very happy with the service at this location, frequently praising the staff for being welcoming, patient, and helpful with adjustments. Many highlight specific employees like Dana and Betzi for going above and beyond. While there are occasional complaints about rigid policies or pushy sales tactics, the overall sentiment is positive, especially regarding the quality of care.
We analyze 73 public reviews for LensCrafters using our data models and filter out spam to highlight only authentic feedback.
If you need a quick adjustment, they are often happy to help even if you didn't buy the frames there.
✓ What Works Well
- Friendly and patient staff
- Quick and free frame adjustments
- Professional eye exams
✗ Areas to Improve
- Rigid appointment policies
- Occasional pushy sales tactics
- Wait times for glasses
- Do you accept my insurance?
- Can I get my glasses adjusted for free?
- How long does it take to get new lenses?
Dana is a gem, very helpful.
Great place for a quick adjustment.
Staff makes you feel at home.
- Category Personal Care
- Neighborhood York Galleria Mall
- City York
- State Pennsylvania
- Postcode 17402
- Country United States
