1919 La Branch St, empty, Houston, Texas, 77002
Dr. Lapuerta is highly regarded for his surgical skill, professionalism, and the quality of his results. Many patients are thrilled with their outcomes and praise the friendly and attentive staff. However, there are some significant complaints regarding billing transparency, communication issues, and occasional rudeness from staff. The experience seems to vary depending on the administrative staff encountered.
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✓ What Works Well
✗ Areas to Improve
Great surgeon, but the billing is a nightmare.
I felt heard and respected.
The staff is very friendly.