Leonard Hoffmann, MD
1101 State Hwy K, O'Fallon, Missouri, 63366
Dr. Hoffmann is generally seen as a compassionate and knowledgeable primary care physician who has built long-term relationships with many families. While many patients praise his thoroughness and bedside manner, a vocal group of patients has expressed frustration with recent declines in service, long wait times, and perceived lack of empathy from the office staff.
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If you have urgent questions, try using the patient portal rather than calling, as phone lines can be busy.
✓ What Works Well
- Compassionate and knowledgeable doctor
- Long-term patient relationships
- Thorough explanations
✗ Areas to Improve
- Long wait times in the office
- Staff communication issues
- Perceived decline in engagement
- Why does it take so long to get a call back?
- Is the doctor still taking new patients?
He's been our family doctor for years and is amazing.
Wait times have become unacceptable lately.
Staff can be rude and dismissive.
- Category Health & Medical
- City O'Fallon
- State Missouri
- Postcode 63366
- Country United States
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