Leonard Kassis, MD
12321 Middlebrook Road, Suite 101, Germantown, Maryland, 20874
Dr. Kassis is often described as a caring and thorough physician, though the practice is plagued by administrative issues. Many patients report frustration with the billing department and front desk staff. While the clinical care is highly regarded by long-term patients, the administrative friction is a recurring theme in negative reviews.
We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be prepared for strict office policies regarding credit cards on file.
✓ What Works Well
- Caring physician
- Thorough assessments
- Good bedside manner
✗ Areas to Improve
- Billing department issues
- Unresponsive staff
- Long wait times
- Is the billing department reliable?
- Does Dr. Kassis take new patients?
Great doctor, bad office staff
Billing is a headache
Efficient clinical care
- Category Health & Medical
- City Germantown
- State Maryland
- Postcode 20874
- Country United States
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