Lewis Chrysler Dodge Jeep Ram Service
2447 N Shiloh Dr, Fayetteville, Arkansas, 72704
Lewis CDJR service department is a mixed bag. Many customers praise specific advisors like Tramell and Christian for their professionalism and communication. However, there are frequent complaints about long wait times, poor communication, and high costs. Some customers have had nightmare experiences with repairs that didn't fix the issue or caused further damage. It's a dealership that relies heavily on individual advisor performance.
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✓ What Works Well
- Professional service advisors
- Clean waiting area
- Complimentary shuttle service
✗ Areas to Improve
- Long wait times for simple services
- Poor communication on repair status
- High costs for diagnostics and parts
- Do you offer loaner cars?
- How long for an oil change?
- Can you diagnose electrical issues?
Tramell is great, very professional.
My car was in the shop for weeks with no updates.
Overpriced and poor quality work.
- Category Automobile
- Neighborhood Fayetteville
- City Fayetteville
- State Arkansas
- Postcode 72704
- Country United States
