1 Arh Ln, Low Moor, Virginia, 24457
This hospital has a very polarized reputation. Many patients praise the nursing staff and doctors for their kindness and professional care, especially in the ER and surgical departments. However, there are serious, recurring complaints about poor communication, billing errors, and dismissive attitudes in the ER. It seems to be a facility where the experience depends heavily on the department and staff you encounter.
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If you have a billing issue, be prepared to follow up multiple times and keep detailed records.
✓ What Works Well
✗ Areas to Improve
Great nurses, bad ER experience
Billing is a nightmare
Hit or miss service