LewisGale Physicians ENT - Blacksburg
830 Davis St, Ste 1, Blacksburg, Virginia, 24060
Patients generally praise the medical expertise and bedside manner of the doctors, particularly Dr. Bowman and Dr. Nelson. However, the front office staff frequently receives criticism for poor communication, long wait times, and scheduling errors. Many feel the clinical care is top-notch, but the administrative side often feels like a total dumpster fire. Despite these operational headaches, most patients are willing to return for the quality of care provided.
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If you have an urgent issue, try to get a referral from your primary doctor to help speed up the scheduling process.
✓ What Works Well
- Excellent medical expertise
- Compassionate bedside manner
- Effective surgical outcomes
✗ Areas to Improve
- Poor front desk communication
- Long wait times
- Inconsistent scheduling
- Why was my appointment rescheduled without notice?
- How long is the typical wait time for a specialist?
Doctors are spot on with diagnosis
Front office needs a serious overhaul
Great care, but the admin side is a mess
- Category Health & Medical
- City Blacksburg
- State Virginia
- Postcode 24060
- Country United States
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