LewisGale Physicians Family Medicine - Brambleton Ave.
4901 Brambleton Ave, Roanoke, Virginia, 24018
This practice has a loyal patient base that appreciates the quality of care provided by doctors like Dr. Kelly and Dr. Deyerle. However, recent organizational changes, including provider departures and scheduling issues, have led to significant patient frustration. Many feel the practice has become less patient-focused and more driven by administrative efficiency.
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✓ What Works Well
- High-quality medical care
- Professional and friendly staff
- Thorough examinations
✗ Areas to Improve
- Frequent appointment cancellations
- Administrative and scheduling issues
- Provider turnover
- Why are appointments being canceled?
- How do I get my prescriptions refilled?
Great doctors, but the office management is a train wreck.
I love my doctor, but the scheduling is unreliable.
Professional care, but the administrative side is frustrating.
- Category Health & Medical
- City Roanoke
- State Virginia
- Postcode 24018
- Country United States
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