3314 Platt Springs Rd, West Columbia, South Carolina, 29170
This practice has a long-standing reputation, with many patients loyal to specific doctors for decades. However, recent reviews highlight significant frustration with administrative staff, phone systems, and appointment scheduling. While the medical care from the doctors is often praised, the front-office experience is frequently described as rude and disorganized.
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Use the patient portal for non-urgent communication, as the phone lines are often overwhelmed.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the office staff is a nightmare.
I've been coming here for 25 years.
Scheduling is a constant battle.