Lexington Nails & Spa
19 Depot Square, Lexington, Massachusetts, 02420
Lexington Nails & Spa is a long-standing local salon with a loyal customer base. Many clients praise the friendly staff, particularly Kathy, and the quality of their manicures and pedicures. However, there are consistent reports of poor customer service, including rude behavior, language barriers, and issues with pricing transparency. It is a convenient spot for many, but the experience can vary significantly depending on the technician and the day.
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Ask for a specific technician if you have a favorite, and clarify all costs before starting your service.
✓ What Works Well
- Long-standing local reputation
- Good quality nail work
- Convenient location
✗ Areas to Improve
- Inconsistent customer service
- Pricing transparency issues
- Some staff can be rude
- Do they take walk-ins?
- Why was I charged extra for the shape?
- Are they good for special needs clients?
Great for a quick, reliable mani
Some techs are very skilled
Atmosphere can be hit or miss
- Category Personal Care
- Neighborhood Lexington Center
- City Lexington
- State Massachusetts
- Postcode 02420
- Country United States
