Lexus of North Hills
15025 Perry Hwy, Wexford, Pennsylvania, 15090
Lexus of North Hills is praised for its high-end facility and professional, customer-focused staff. Many buyers highlight the seamless, no-pressure sales process and the excellent amenities like the coffee bar. However, some customers have reported significant frustrations with the service department, citing long wait times, poor communication, and issues with vehicle repairs. Overall, it's seen as a premium experience, but service consistency remains a point of contention.
We analyze 71 public reviews for Lexus of North Hills using our data models and filter out spam to highlight only authentic feedback.
The sales team is generally more highly rated than the service department.
✓ What Works Well
- Professional sales team
- Beautiful facility
- Great amenities
✗ Areas to Improve
- Long service wait times
- Inconsistent communication
- Issues with repair quality
- Do you offer free oil changes?
- How long is the wait for service?
- Is the sales process high-pressure?
The sales experience was top-notch.
Service department needs to improve communication.
The facility is bougie and comfortable.
- Category Automobile
- Neighborhood Wexford
- City Wexford
- State Pennsylvania
- Postcode 15090
- Country United States
