Automobile · Lexus Dealership & Service

Lexus of Omaha Service

13025 W Dodge Rd, Omaha, Nebraska, 68154

Google Maps Updated: 19 May 2026
Authenticity Score: 90/100
About

Lexus of Omaha Service is consistently praised for its exceptional customer service, professionalism, and efficiency. Customers frequently highlight the friendly staff, clear communication, and the quality of work. The availability of loaner cars and the overall organized process are major pluses. While there are a few isolated complaints about wait times or specific service issues, the overwhelming majority of feedback is glowing, with many customers considering it the best dealership experience they've had.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
17
Lowest rating

We analyze 70 public reviews for Lexus of Omaha Service using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 90/100
Transparency 85/100
Pro Tip

They are very thorough with their inspections, so don't be surprised if they find minor issues that you weren't aware of.

Customer Satisfaction: Very High
Service Reliability: High
Pros & Cons

✓ What Works Well

  • Exceptional customer service
  • Professional and efficient staff
  • Clear communication

✗ Areas to Improve

  • Occasional wait time issues
  • Some reports of minor service errors
  • Pricing can be high
Frequently Asked Questions
  • Is the service department reliable?
  • Are the staff professional?
  • How is the overall customer experience?
User Feedback

Highly recommended for Lexus service

Staff goes above and beyond

Most customers are very satisfied