2749 W Ridge Rd, Rochester, New York, 14626
Liberty Dental has a polarized reputation. While some patients praise the efficiency and skill of Dr. Omar, many others report significant issues with administrative policies, rude staff, and aggressive upselling. Concerns regarding cleanliness and the lack of a permanent hygienist are frequently mentioned, leading to a high level of patient dissatisfaction.
Clarify all costs and treatment plans in writing before starting any procedure.
✓ What Works Well
✗ Areas to Improve
Felt like a factory, not a dental office.
Dr. Omar is skilled, but the office management is poor.
Avoid if you value clear communication.