Liberty State Insurance
7491 New Hampshire Ave, Takoma Park, Maryland, 20912
Customers generally praise the staff for being professional, bilingual, and helpful. Many clients highlight specific agents like Cesia Romero for making the insurance process smooth and stress-free. However, a few negative reviews mention poor customer service and communication issues. Overall, the office is seen as clean and organized.
We analyze 61 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for specific agents by name as they are highly rated for their personalized service.
✓ What Works Well
- Bilingual staff
- Professional office environment
- Helpful agents
✗ Areas to Improve
- Inconsistent customer service
- Communication issues
- Billing disputes
- Can I get a quote in Spanish?
- Is the office open on weekends?
Agents are spot on with explanations
Some staff are very patient
Billing issues need better resolution
- Category Financial Services
- City Takoma Park
- State Maryland
- Postcode 20912
- Country United States
readers daily.