10121 SE Sunnyside Rd, Suite 240, Clackamas, Oregon, 97015
Clients appreciate the friendly and knowledgeable staff, with many long-term customers praising the consistent service. The team is often described as helpful in finding savings and explaining complex insurance terms. However, some users have expressed significant frustration regarding phone responsiveness and follow-through on claims. While many find the office to be a great local resource, others feel the service has declined, leading to some negative experiences with billing and claim handling.
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If you have a complex claim, try to visit the office in person or request a direct email contact to bypass phone hold times.
✓ What Works Well
✗ Areas to Improve
They really helped me save money on my bundle.
Getting someone on the phone is a major headache.
The staff is very kind and explains things well.