200 Kingston Dr, West Lafayette, Indiana, 47906
Patients appreciate the friendly hygienists and the quality of cleanings. However, there is a consistent pattern of complaints regarding long wait times, poor communication, and difficulty scheduling follow-up appointments. Many patients feel their time is not valued, leading to a decline in overall satisfaction.
We analyze 57 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are a new patient, be prepared for long wait times between your initial exam and your first cleaning.
✓ What Works Well
✗ Areas to Improve
Nicole is an amazing hygienist.
I waited 30 minutes and left.
Scheduling is a nightmare.