1511 Ritchie Hwy, Suite 202, Arnold, Maryland, 21012
This mental health practice receives highly polarized reviews. Many patients praise individual therapists and psychiatrists for their life-changing care. However, there are frequent, severe complaints about the administrative side, including billing errors, difficulty reaching the office, and poor front-desk communication. It is a place where the clinical care is often excellent, but the operational side is a major source of frustration.
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✓ What Works Well
✗ Areas to Improve
The doctors are great, but the admin side is a nightmare.
I'm happy with my therapist, but the billing is a mess.
Great care, but the front desk needs better training.