LifeStance Therapists & Psychiatrists Beachwood
23625 Commerce Park Rd, #100, Beachwood, Ohio, 44122
LifeStance is a highly polarizing practice. While many patients report positive experiences with their individual therapists and psychiatrists, the administrative and billing side of the practice is frequently described as disorganized, unprofessional, and difficult to navigate. Long hold times, unreturned calls, and billing errors are common complaints. It is a large corporate entity where the quality of care depends heavily on the specific provider you are assigned.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing questions, try to resolve them via the patient portal or in-person, as phone support can be extremely frustrating.
✓ What Works Well
- Great individual therapists
- In-person and telehealth options
- Wide range of services
✗ Areas to Improve
- Poor administrative communication
- Billing errors
- Long hold times
- Is the billing accurate?
- How do I reach someone?
Therapist is great, but the office is a mess.
Billing is a total headache.
Hard to get an appointment.
- Category Health & Medical
- City Beachwood
- State Ohio
- Postcode 44122
- Country United States
readers daily.