LifeStance Therapists & Psychiatrists Bourbonnais
755 Almar Pkwy, A, Bourbonnais, Illinois, 60914
LifeStance in Bourbonnais has a very polarized reputation. While some patients have had life-changing, positive experiences with their therapists, a significant number of patients report severe issues with administrative incompetence, unprofessionalism, and poor communication. The difficulty in reaching the office and the inconsistency of the providers are major pain points for many.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a good therapist, stick with them, but be prepared to be very patient with the administrative side of the practice.
✓ What Works Well
- Some highly skilled and compassionate therapists
- Easy online booking (for some)
- Virtual visit options
✗ Areas to Improve
- Severe administrative incompetence
- Poor communication and phone accessibility
- Inconsistent provider professionalism
- Why can't I reach anyone?
- How do I cancel my appointment?
The therapist was great, but the office is a nightmare.
I've had nothing but issues with billing and scheduling.
Great care, but the administrative side is very frustrating.
- Category Health & Medical
- City Bourbonnais
- State Illinois
- Postcode 60914
- Country United States
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