440 Knox Abbott Dr, Suite 400, Cayce, South Carolina, 29033
Patients often report a disconnect between the quality of their individual therapists and the administrative side of the clinic. While many find their specific providers to be life-changing and compassionate, the clinic itself is frequently criticized for poor billing practices, difficult phone systems, and scheduling errors. It is a place where the clinical care is often highly rated, but the business operations cause significant stress.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep detailed records of all your billing and insurance communications; the portal can be clunky.
✓ What Works Well
✗ Areas to Improve
My therapist is a godsend, but the office staff is a mess.
The billing department is impossible to deal with.
I love the virtual options for therapy.