LifeStance Therapists & Psychiatrists Crofton
1662 Village Green, Suite 100, Crofton, Maryland, 21114
LifeStance in Crofton receives mixed reviews. Many patients are very happy with their individual therapists and psychiatrists, noting that they feel heard and supported. However, there are significant complaints regarding the administrative side, including billing errors, difficulty reaching the office, and poor communication from the front desk. The corporate nature of the practice seems to be a major pain point.
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Keep detailed records of all billing and insurance communications.
✓ What Works Well
- Great individual providers
- Easy online booking
- Telehealth availability
✗ Areas to Improve
- Billing and insurance issues
- Poor administrative communication
- Corporate-style service
- How do I resolve a billing error?
- Why is it so hard to reach the office?
Love my therapist, hate the billing department.
The corporate structure makes it hard to get help.
Great providers, but the system is frustrating.
- Category Health & Medical
- City Crofton
- State Maryland
- Postcode 21114
- Country United States
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