250 Grandview Dr, Suite 575, Fort Mitchell, Kentucky, 41017
LifeStance in Fort Mitchell receives high praise for its therapists and psychiatrists, with many patients feeling truly heard and supported. However, the practice is plagued by severe administrative and billing issues, including unexpected charges, difficulty reaching the billing department, and poor communication. Patients love their providers but often struggle with the organization.
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Avoid putting your credit card on file if possible; pay as you go to avoid unexpected charges.
✓ What Works Well
✗ Areas to Improve
My therapist is amazing.
Billing is a disaster.
Great care, poor management.