LifeStance Therapists & Psychiatrists Glen Mills
600 Evergreen Dr, Suite 103, Glen Mills, Pennsylvania, 19342
This practice is a mix of excellent clinical care and frustrating administrative hurdles. Many patients love their specific therapists or psychiatrists, describing them as caring and effective. However, the billing department and phone support are frequent sources of stress, with reports of long hold times, billing errors, and poor communication. It's a place where the clinical 'product' is good, but the 'service' can be a major headache.
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Use the patient portal for all communication, as phone lines are often overwhelmed and unresponsive.
✓ What Works Well
- Caring and effective therapists/psychiatrists
- Easy online scheduling
- Flexible appointment options
✗ Areas to Improve
- Unresponsive billing department
- Poor phone communication
- Billing errors and lack of transparency
- Why is it so hard to reach someone by phone?
- How do I resolve a billing error?
My therapist is amazing, but the office is a mess
Billing is a scam, they charge whenever they want
Great clinical care, but the service is stressful
- Category Health & Medical
- City Glen Mills
- State Pennsylvania
- Postcode 19342
- Country United States
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