LifeStance Therapists & Psychiatrists Hilliard
Health & Medical · Mental Health

LifeStance Therapists & Psychiatrists Hilliard

5123 Norwich St, Suite 110, Hilliard, Ohio, 43026

Google Maps Updated: 13 May 2026
Authenticity Score: 45/100
About

This practice is extremely polarizing. While some patients have had great experiences with specific therapists, the company as a whole is plagued by severe administrative issues, including billing errors, poor communication, and difficulty scheduling. Many patients feel like 'just a number' and report being abruptly dropped or having providers switch frequently. It is a high-risk choice for those needing consistent mental health support.

Our Review Process
20
Most Relevant
9
Newest
20
Highest
20
Lowest

We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 15/100
Pro Tip

If you choose this practice, keep meticulous records of all billing and communication.

Telehealth options
Large network of providers
Pros & Cons

✓ What Works Well

  • Some excellent individual therapists
  • Flexible scheduling
  • Easy to get an initial appointment

✗ Areas to Improve

  • Severe billing and insurance issues
  • Poor communication and responsiveness
  • High provider turnover
Frequently Asked Questions
  • Why is my billing so messed up?
  • How do I reach a live person?
User Feedback

Therapist is great, but the company is a nightmare

Billing department is impossible to reach

Felt abandoned during a crisis

Location Details
Street: 5123 Norwich St, Suite 110
Neighborhood: Hilliard
City: Hilliard
State: Ohio
Postcode: 43026
Country: United States
Location
5123 Norwich St #110, Hilliard, OH 43026
Quick Info
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