LifeStance Therapists & Psychiatrists Matthews
Health & Medical · Psychiatry & Therapy

LifeStance Therapists & Psychiatrists Matthews

855 Sam Newell Rd, Suite 100, Matthews, North Carolina, 28105

Google Maps Updated: 13 May 2026
Authenticity Score: 80/100
About

LifeStance in Matthews receives high praise for its clinical providers, particularly Dr. Strother and Dr. Cunningham, who are noted for their empathy and listening skills. However, the practice is frequently criticized for poor billing practices, difficulty reaching staff by phone, and administrative errors. While the therapy is effective, the office management can be a source of significant stress.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
20
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 35/100
Pro Tip

Keep detailed records of your appointments and billing statements to catch errors early.

Telehealth available
High provider turnover
Pros & Cons

✓ What Works Well

  • Empathetic providers
  • Effective therapy
  • Convenient telehealth

✗ Areas to Improve

  • Billing errors
  • Poor phone communication
  • Administrative disorganization
Frequently Asked Questions
  • Is this office in-network?
  • Why am I being billed for a canceled appointment?
User Feedback

Great doctors, bad company

Billing is a nightmare

Therapy changed my life

Location Details
Street: 855 Sam Newell Rd, Suite 100
Neighborhood: Matthews
City: Matthews
Postcode: 28105
Country: United States
Location
855 Sam Newell Rd Suite 100, Matthews, NC 28105
Quick Info
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